Last
Wednesday, I called and left a message at the old clinic about moving our
embies to the new clinic. See, at the old clinic you
couldn't actually talk to a human unless you were making an
appointment - you had to leave a message. I left a message with the IVF
nurse. I didn't get a call back.
On Friday I went to call and leave
another message, but it was after hours and they've now changed their system so
that you can't leave a message after hours. Ooookay.
Monday - I left another one.
Tuesday, I called the appointment line and begged to talk to whomever I
needed to talk to. These front desk people know who I am. They know we've been
through a shit ton of failed crap and had to look me in the eye every time I was in there. They put me through to the head of
embryology. I had to leave a message.
When I woke up this morning I was
pissed. I just woke up knowing that this shit was not going down anymore.
If I didn't get a call back, I was showing up on their doorstep. I
went to work and told my friend/coworker/cool-aunt-like figure about it. She
called her sister, the lawyer. The sister said she'd write us up a letter
if we wanted. SCORE! The message I left today went like this:
"This is
Lisa ... again. Short of calling every day or pursuing legal action, I
don't know what to do anymore. It's now been 9 days since I first
contacted the clinic in regards to moving my embryos to another facility and I
have not even received the courtesy of a return phone call. Please call
me back immediately."
I heard back within 2 hours.
I HATE being that girl. I
suck at being a bitch, but I was SHAKING by the time I called them today.
He had a bunch of excuses about everything going on over there (he was
alluding to the turnover hell), but I didn't care. Heck, he even said he
got the message last Wednesday! I can't imagine taking more than 24 hours
to call one of my patients back, much less NINE EFFING DAYS! It's medical
karma as far as I'm concerned. I always call my patients back right away,
clinicians working with me should do the same. And for Pete's sake,
it's our frozen future children!!! I wasn't asking for a
damned prescription or something. They are the living creatures
we made!! Ugh, so angry.
So, embies' first road trip will
be August 31st. The clinic waiving the storage fee (a whole 3 weeks
worth) since he screwed up. How nice (sarcasm drips here).
My boss was fascinated by the
whole thing. I mean really, it is kind of weird. We're picking up
our frozen future children, loading them in our SUV, and bringing them to a new home where they will be
thawed, transferred, and hopefully grow into one baby. Boss lady was a
little shocked that my friend's sister was going to help us lawyer up until I
said, "Well, what the hell else are we supposed to do? It's not like
you can put out an Amber alert on embryos!" Then she lost it.
She started laughing and said, "Would they call it an Ember
alert?"
I don't mind the laughing.
It really is kind of funny if you let go and look at it as an outsider.
I love my coworkers. I really do.







